A customer wants to scan old family photos into a laptop. What device should be recommended?

A flatbed scanner is the best choice for scanning old family photos into a laptop because it allows for high-resolution scans that preserve the detail and quality of the images. This type of scanner features a flat glass surface on which the photo can be placed directly, enabling it to capture the entire image in one scan without risking damage to the photo itself.

Additionally, flatbed scanners often come with features designed specifically for enhancing scanned images, such as software for correcting color and removing dust or scratches. This makes them particularly suited for archival tasks, ensuring that the scanned images maintain the integrity of the originals.

In contrast, printers are primarily designed for producing hard copies of documents and images, rather than digitizing existing hard copies. A digital camera could be used to take pictures of physical photos, but this method might not yield the same level of quality and detail as a flatbed scanner. Meanwhile, a webcam lacks the resolution and quality needed for effectively capturing photos, as it is generally designed for video and lower-quality imaging applications.